Our Translation Service is an advanced solution designed to transform content of snapshots, even those containing specialized terminology and industry jargon, into coherent and precise English translations. Utilizing state-of-the-art natural language processing and machine translation technologies, we ensure the highest quality translations.

This service provides two key features when monitoring a non-English snapshots.

By utilizing the translation feature, you will be able to translate the entire content into English. Simply click the 'translation' button located on the left side of the transcription, and then wait to receive your translation!
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We offer the capability to tag trackers within the translated version of the snapshot. This enables the responsible monitoring agents to manually apply tags to snapshots conducted in a language they are not proficient in.

For tagging in translation, simply translate the snapshots, highlight the desired part of the sentence you wish to tag, and then select a tracker (similar to how you tag an untranslated snapshots).

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Our service is specifically engineered to handle specialized terminology and industry jargon. By integrating domain-specific glossaries, we accurately translate technical language into English while maintaining context and meaning.

We support a wide range of languages. Some of the commonly supported languages include but are not limited to Spanish, French, German, Chinese, Japanese, Russian, Arabic, and many more.

If the translation button is enabled for the snapshots, then the language is supported by the service.

The turnaround time depends on the snapshots length. Short snapshots can be translated within a few seconds, while longer snapshots can be translated in several minutes. The translation process is executed asynchronously to allow you to continue using the system while your snapshots are being translated. A notification will be sent once the translation is ready. We balance speed and precision to provide optimal results. We also employ a caching mechanism to accelerate the translation process for snapshots that have been previously translated

Our translation accuracy is a key focus. With advanced machine translation models, contextual understanding, and integration of industry-specific knowledge, we achieve accurate translations even for complex technical content. While some nuances may remain, we continually enhance our models for precision.

Yes, we provide you with the capability to tag trackers in the translated version of the snapshot. Additionally, utilizing our AI models, we will display the tags in the original language version of the snapshot.

In this case, certain words might have been omitted, making it difficult for comprehension and therefore for translation. It's important for us to maintain the translation as accurate as possible. Whenever we attempt to translate a phrase that cannot be rendered coherently in English, we would rather convey that accurately instead of providing an unhelpful translation.

In most cases, extending the tag by 1-2 words would resolve the issue, as sometimes our AI models require more context.

If a translation job fails, please attempt to translate the snapshot again. If that doesn't resolve the issue, please contact our support team, and we will promptly assist you!