Skip to main content
Key Moments
Updated over a year ago

Introduction

The Key Moments feature is designed to provide you with a quick and insightful overview of important detections within an interaction. Instead of delving into each detection individually, you can access key information at a glance.

Features

Prior to commencing interaction monitoring, we recommend reviewing the "Key Moments" section. Here, you'll find a range of features that provide essential information about the interaction and also allow you to manage the interaction's audio.

Trackers Quick View

By hovering over the purple dots, you will be presented with The trackers' detections, allowing you to quickly understand their context and significance.

Speaker Ratio

Understanding the distribution of speaking time between participants is crucial. The time each speaker spent talking is displayed visually, giving you an idea of the balance of participation.

Audio Controls

Within the Key Moments section, you'll find audio controls that include audio bar, playback speed and downloading audio file

Hot keys

You can increase your productivity by using your keyboard to control several audio functions:

Did this answer your question?